Privacy Policy

Last updated: March 2026

1. Introduction

At Ackerman AI Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered receptionist services.

2. Information We Collect

We may collect personal information, including but not limited to:

  • Name and contact information (phone number, email address)
  • Business information and company details
  • Call recordings and transcription data
  • Appointment and scheduling information
  • Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI receptionist services
  • Answer incoming calls and route them appropriately
  • Capture and qualify leads
  • Schedule appointments on your behalf
  • Improve and optimize our services
  • Communicate with you about your account

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely and we use industry-standard encryption to protect data during transmission. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We may share your information with third-party service providers who assist us in operating our services, such as cloud hosting providers and telephony partners. These parties are obligated to maintain the confidentiality of your information.

6. Call Recording and Transcription

Our AI services may record and transcribe calls for quality assurance and improvement purposes. By using our service, you consent to such recording and transcription. We retain these recordings in accordance with our data retention policies.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt-out of certain data processing
  • Export your data in a portable format

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

[email protected]
(984) 217-3776